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Frequently Asked Questions

General

Gerneral
We offer domestic and international flights, including one-way, round-trip, and multi-city options.
Utilize our search filters, including flexible dates and nearby airports, to discover the most affordable fares.
We accept major credit cards, debit cards, and PayPal for secure and convenient transactions.

Flights

Flights
Use our flight search tool to compare fares, airlines, and options. You can filter by price, duration, and stops.
Baggage policies vary by airline, so we recommend checking with the airline directly or during the booking process.
Refund policies vary by airline and fare type. We will assist you in the refund process according to the airline's policies.

Payment and Billing

Payment and Billing
We accept credit cards, debit cards, and various online payment methods. The available options will be shown during the booking process.
Yes, we use industry-standard encryption to protect your payment information and ensure its security.
You will receive an email confirmation with an invoice for your booking. You can also request additional invoices by contacting our support team.

Customer Support

Customer Support
Contact our 24/7 customer support, and we will assist you in resolving any issues.
You can reach our customer support via phone, email, or live chat on our website.
While we don't provide visa services, we can offer information and guidance on travel documentation requirements.

Travel Safety

Travel Safety
We recommend following government travel advisories, purchasing travel insurance, and keeping important documents secure.
Contact your travel insurance provider and seek immediate medical assistance. Ensure you have the necessary medical documents and emergency contacts.
While not mandatory, we highly recommend purchasing travel insurance to protect yourself in case of unforeseen events.

Booking Confirmation and Itinerary

Booking Confirmation and Itinerary
You will receive a confirmation email with your itinerary details and booking reference. You can also access your booking on our website.
It's not necessary to print vouchers. Simply present your booking reference and identification at the airport check-in.

Travel with Pets

Travel with Pets
Yes, depending on the fare rules of your ticket, you may be able to cancel or modify your booking.
Yes, we can assist you in finding pet-friendly options and offer advice on traveling with pets.

Travel Destinations and Visa

Travel Destinations and Visa
We offer general visa information, but we recommend checking with the respective embassies or consulates for the most up-to-date visa requirements.
Yes, our travel experts can assist you in planning your trip, offering recommendations and travel tips.

Cancellation and Refund

Cancellation and Refund
Cancellation policies vary by service and provider. We will guide you through the specific cancellation process.
Refund processing times vary but generally take 7-14 business days. We will keep you informed throughout the process.
Depending on the circumstances and the fare type you purchased, we can assist you in requesting refunds or making necessary changes. Please contact our support team promptly.
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